Charles Taylor Assistance marks half a century of supporting travel insurers
Charles Taylor provides insurance services, claims solutions and technology platforms to all parties across the global insurance market. Its technical expertise, technological tools and breadth of solutions enable its clients to outperform, by addressing complexities and challenges across every stage and aspect of the insurance life cycle and operating model.
Charles Taylor Assistance, part of the Charles Taylor Group, this year celebrates 50 years of supporting the travel and health insurance sectors. Having started life as CEGA (a family business) in 1973, Charles Taylor Assistance is, today, a leading provider of global medical and security assistance, travel risk management and claims solutions. It partners with some of the world’s best-known insurers and organisations. And its 2016 acquisition by Charles Taylor gives it a footprint in over 100 global locations.
Jody Baker, chief executive of Charles Taylor Assistance, attributes the company’s significant growth and longevity to its flexibility and innovation in the face of clients’ and clients’ customers’ changing needs.
Jody says, “From investing in straight through digital processing to transform travel claims management and surge responses, to developing intuitive medical screening to ease policyholder journeys, to blending the best of human expertise with the best of technology, we’ve constantly optimised our services in an evolving insurance landscape.
“As we enter the next half century of business, we’ll continue working closely with clients to help them make a positive impact in the context of global challenges.”
Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.
She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.