Grupo Piñero, Radisson Hotel Group and Mirador Torre Glòries among the winners of the Tourism Innovation Awards 2023

TIS2023 awards solutions in artificial intelligence, data analytics and geolocation to improve the sustainability of the tourism sector and increase its competitiveness.

SEVILLE – Tourism Innovation Summit 2023, has once again recognized the initiatives and projects committed to innovation, digitalization and sustainability in the tourism sector. The Tourism Innovation Awards 2023 have awarded five projects from different companies and institutions at a gala dinner attended by Juan Bueno, Deputy Mayor and Delegate of Finance, Tourism, Citizen Participation and Digital Transformation of Seville, Francisco Montes, Director General of Tourism of the Junta de Andalucía, and Angie Moreno, Delegate of Tourism of Seville.

Mirador Torre Glòries received the Cadena SER Award for Best User Experience for offering a unique visitor experience in a space that combines art, science and technology. Designed as the first observatory of a new generation of viewpoints, it offers a unique experience to rediscover Barcelona and apply the lessons learned to cities around the world. The finalists in this category were Imascono for “Exclusiverse”, its 3D web space, and Puy du Fou for its live shows and special effects that take visitors back in time.

Grupo Piñero, for its part, received the Telefónica Award for Best Innovation in Artificial Intelligence and Data Analytics for incorporating AI into its data analytics projects. Competing in the same category were Intelequia, for the implementation of its Clio virtual assistant at the Acropolis, and HiJiffy, for the launch of powerful features and capabilities in the Guest Communications Center, powered by its patented AI: Aplysia.

The CaixaBank Award for Best Digital Innovation went to the Radisson Hotel Group for its pioneering and immersive digital experiences that combine the virtual and physical worlds. Other finalists were Visit Real Cities, for its metaverse platform created specifically for the tourism industry, and Civitatis, for its commitment to digitalization that has led it to become part of the platform of high-growth technology-based companies in Spain, EsTech.

Plan 21 Foundation was also awarded the Accenture Prize for the Best Sustainable Tourism Project for its Program for the Transformation of Sustainable Tourism Destinations in Latin America. Plan 21 Foundation competed with Tripnly for its carbon footprint calculator and Cerrás Agroturismo, a rural house based on a bioclimatic, self-sufficient and sustainable architecture model.

Finally, at the Tourism Innovation Awards 2023, Swap Your Travel won the T-Systems Award for Best New Business Model for its digital platform for buying andselling tra vel. Roibos and its disruptive technology to connect hotels directly with distribution partners, as well as the Smartvisit app, which combines geolocation and technology for sustainable tourism, were finalists in the latter category.

Vicky is the co-founder of TravelDailyNews Media Network where she is the Editor-in Chief. She is also responsible for the daily operation and the financial policy. She holds a Bachelor’s degree in Tourism Business Administration from the Technical University of Athens and a Master in Business Administration (MBA) from the University of Wales.

She has many years of both academic and industrial experience within the travel industry. She has written/edited numerous articles in various tourism magazines.

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