American was able to achieve this strong performance despite weather in many parts of the country and a significant volume of non-scheduled, non-air carrier operations that resulted in increased air traffic control delays.
FORT WORTH, TEXAS – American Airlines has delivered another strong operational performance for its customers during the winter holiday travel period, canceling the fewest flights among the major carriers while operating significantly more on-time flights than last year’s holiday period.
“When customers purchase tickets on American, they place their trust in us to deliver a safe and reliable operation, and I’m proud to say that thanks to the hard work of our team members, we delivered on that commitment – despite holiday headwinds, including some challenging weather and increased air traffic control congestion,” said David Seymour, American’s Chief Operating Officer. “We appreciate our federal partners – the Federal Aviation Administration (FAA), Transportation Security Administration (TSA) and U.S. Customs and Border Protection (CBP) — for their critical roles in making this holiday travel period a success.”
American’s winter holiday operational highlights (through Jan. 1)
American has welcomed nearly 7.8 million customers across more than 71,000 flights since Dec. 20. The period concludes Jan. 8.
To date, American has led its major competitors in completion factor, canceling the fewest number of flights. American didn’t cancel a single mainline flight for the first six days of this travel period (with nine total days without a mainline cancellation) and just 16 mainline flights have been canceled this holiday period.
American’s on-time departure and arrival performance both improved by around 15% compared to 2022’s holiday period.
American’s continued investments and focus on baggage handling across our network are paying off, with the key metric that measures mishandled baggage improving 66% compared to last year’s holiday period.
Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.