TPE customers advised to check their journeys ahead of upcoming timetable change

Passengers can check journeys and view services valid from the December 2023 timetable change using National Rail Enquiries, JourneyCheck or the TPE website.

TransPennine Express (TPE) is advising its customers across the North and into Scotland to be prepared and check their journeys, with changes to rail timetables planned to take place this December.

The rail operator has confirmed that there will be several changes to its services when the next timetable is introduced from Sunday 10 December, with the amendments resulting in changes to train times for some customers.

Kathryn O’Brien, Customer Service and Operations Director at TransPennine Express said: “We are planning to make some temporary reductions and small changes to our current timetable next month and are encouraging customers to check their journeys taking place from 10 December onwards. Our number one focus is restoring a reliable and punctual service for customers and December 2023 provides us with a great opportunity do this. We have spent several months compiling the new timetable and have worked hard to develop a version that will give everyone greater confidence in TPE.”

Kathryn added: “We understand the part we play in the local communities and our aim has been to deliver a train service people can depend on whether it’s getting them to work, school or an important appointment. To do this, there will be some temporary reductions to the timetable between the north west and north east of England from December 2023. These small temporary changes are a step forward in addressing some of the issues that have impacted on our reliability, and, ultimately delivering a more stable and resilient service for customers. We will, of course, keep this under constant review, and aim to return services as part of the December 2024 timetable change or sooner if possible.”

Theodore is the Co-Founder and Managing Editor of TravelDailyNews Media Network; his responsibilities include business development and planning for TravelDailyNews long-term opportunities.

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